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SAC
SAC management: complete structure and impeccable service
At convertx, we turn the SAC into a competitive differential.Our robust and well -planned structure ensures efficient, empathic and aligned service to the highest quality standards.
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Our structure
Coordination
Strategic supervision focused on aligning service goals with the objectives of your business, ensuring efficiency at all levels.
Leadership
Qualified leaders to guide the team, monitor performance metrics, and ensure excellence in service.
Quality
Experts dedicated to reviewing interactions, identifying opportunities for improvement and maintaining the impeccable standard in each service.
Operational team
Trained and trained attendants to provide support with empathy, efficiency and agility.
Availability and agility
Compliance and well-being
Humanization and NR17
We strictly follow NR17, ensuring ergonomic conditions and a healthy work environment for our team, which directly reflects the quality of care.
Continuous training
Constant training of the team, focusing on humanized service techniques, ensuring unique and memorable experiences to customers.
Transform your customers' experience with a SAC that goes beyond the basics.
With us and find out how our solutions can boost your results.
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